Being an Effective Communicator when Facing Conflict

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Effective communication requires tact and positivity. There is a reason people used to kill the messenger of bad news. They are irritating. Nagging, being confrontational, or shaming is unpleasant and rarely induces the continuation of talking or even remaining in the near area. Communication that counts is effective, deliberate, and kind.

Let’s review some tips on the right and wrong ways to convey a message, be productive, and either keep the peace or create it.

Don’t say:

“What’s your problem?”

(It is a cranky response and is a complaint, not a question.)

Instead, say:

“You seem upset, Is there

anything you want to discuss or

change?”

Don’t say:

“Calm down.” (I guarantee that

they’ll be more upset than

ever. It is a harsh, unsympathetic directive.)

Instead, say:

“Something must have

happened, do you want to tell

me about it?”

Don’t say:

 “Be logical.” (It’s really patronizing and a euphemism for calling someone stupid.)

Instead, say:

“I’m sorry I don’t understand.

I will tell you what I think you mean and you can

tell me what I’ve missed.”

Don’t say:

“You are dumb, heartless,

a nag, etc.” (Insults create distance, and character assassination is not good foreplay.)

Instead, say:

“Could we start over? I want to communicate well and settle all of our disagreements successfully. Please tell me what you want and need; then I will tell you what I want and need.”

Don’t say:

“Never or always” (Even

the worst of us gets it right

sometimes so it is both inaccurate and discouraging.)

Instead, say:

“Would you do me a favor?” (Then briefly state your current complaint and ask for the desired correction with no

past referencing.)

Conveying your true feelings is important, but how you convey them is just as important. When communicating,

avoid adding extra hurt or complications to the presenting problem.

A dispute can be healthy for a relationship if it’s done

respectfully and you both come out of it with better understanding when the conflict is resolved. For optimal connection, follow the suggestions below.

Rules of Engagement

Be very specific when you introduce your complaint.

• State what change would satisfy your complaints.

• Get feedback to make sure they’ve heard you.

• Deal with only one issue at a time.

• Be prepared to compromise.

• Never assume; ask.

If it’s not going well, stop and set a time to talk again when neither of you is tired, overwhelmed, or under the influence of alcohol or drugs.

The Keeping Connected Rule Book

Don’t dredge up the past

Sleep as naked and as close as you can.

Go to bed mad. Things seem different in the morning and the discussion will be less dramatic.

Listen without interrupting and set a time limit on the length of expression.

• Keep tour love’s strong points and what you love about them on

your mind: positive regard is essential for a good attitude.

• Talk about your partner positively to others. If you need to vent, do so

to your mate’s fans or your therapist.

• Be happy on your own: happiness is infectious.

• Join your partner in some of their choices and be cheerful about it.

• Clear the air: when something bothers you, speak up

and suggest an alternate behavior. No one reads

minds.

• Make all of your communications kind.

• Develop a sense of timing: bring up the harder issues when he

• Give the gift of gratitude and appreciation: let them know they are a

success at making you happy.

There is a bright side to fighting and that is moving forward.

For More Relationship Tips and Insights:

If you found these tips helpful and want to dive deeper into building and maintaining a healthy, lasting relationship, I invite you to explore my book, Get Married This Year: 365 Days to “I Do”. It’s packed with expert advice, practical strategies, and real-world examples to help you navigate the complexities of love, communication, and connection.

You can find more information and order your copy here (https://www.drjanetpage.com/book/)

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Dr. Janet Page

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